internship manchester (Lavoro all'estero)

Inviato da II, martedì, novembre 03, 2009, 11:42 (5499 giorni fa)

Location: Manchester, England UK
Salary: Internship/Graduate Position 15K

Languages:
French, Italian, Spanish, German, Danish, Dutch, Finnish, Norwegian, Portuguese, Swedish, Polish, Turkish, Greek, Arabic, Israeli, Japanese, South Korean, Mandarin, Russian, English
About the Job
Our client is very successful online Car Hire Broker business located in Manchester.

They are seeking enthusiastic and motivated graduate to work with our dynamic and hardworking Sales team in a busy online environment.

Objective/Purpose:
Provide reservations sales and support to customer inquiries pertaining to rental car/van needs either by phone and/or email.

Your main responsibilities will involve:
· Use sales and customer service techniques to gain reservation commitments from customer inquires.
· Securing sales and maximising opportunities to upsell and cross sell other products.
· Qualify prospective renters according to established procedures.
· Provide customers with complete, accurate rental rates and requirements.
· Solicit Customer’s reason(s) for not confirming reservations. (overcome objections)
· Book reservations into the system.
· Stay abreast of company programs and promotions.
· Follow up on customer quotes and emails.
· Adhere to scheduled shift on a consistent basis.
· Daily logs and paperwork to be filled out accurately and correctly.
· Responsible for any additional tasks given.

The successful candidate must have the following skills:
· Demonstrated ability to provide top class customer service
·Great communication skills
· Ability to work under pressure in high volume environment
· Highly organized, methodical
· Excellent telephone manner
· Proficient Keyboard skills. Computer literate
·Preferable online travel background, knowledge of working in a busy call centre and/or working with monthly sales targets.
· Excellent command of verbal and written word in English and at least one other language

To apply for this position please email your cv to cv@inspiringinterns.com