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AbeBooks Europe GmbH is the European subsidiary of the world's largest marketplace for new, used, rare and out-of-print books. AbeBooks is a global company with websites dedicated to book buyers in North America (abebooks.com), France (abebooks.fr), Germany (abebooks.de), UK (abebooks.co.uk), Spain (iberlibro.com) and Italy (Abebooks.it). By creating a secure and easy-to-search database and maintaining high standards, AbeBooks has established a dynamic online marketplace for books, and a community that booklovers return to, again and again. Internship: Customer Service / Account Management - Italy Would you like to spend a few months working in a dynamic, international internet company> If you have the right skills we have opportunities for you! We are looking for dedicated and energetic people who share our enthusiasm. You need to have the ability to work as part of a team and are not afraid to take up a challenge in an international environment. During your internship, you will be working on specific tasks and projects for the Italian market, especially in the fields of Customer Service & Sales and Account Management. The position is located in Düsseldorf, Germany. Responsibilities Customer Service - Build and continuously improve customer satisfaction - Provide qualified and efficient customer support for booksellers and buyers by email and telephone - Resolve customer technical issues with the support of our technical team Sales and Account Management - Support acquisition efforts for booksellers in the Italian market - Support general bookseller communication through newsletters and online content - Help with the organization of events, seminars and book fairs Your Profile Required Qualifications - Italian as a mother tongue with a profound command of the language (grammar, spelling, style etc) - Very good knowledge of the English language is essential, advanced level in German favourable - Very good analytical, communication and organizational skills - Experienced in PC / MS Office handling - Good knowledge of the Internet and e-commerce - A solid interest in books - Open minded with a "hands-on" attitude At AbeBooks Europe, you have the chance to work with a great team of dedicated people, having a high level of responsibility in an exciting and challenging business. We are looking forward to receiving your application! Please send your application (cover letter, CV) in English by e-mail or to the following mailing address: Abebooks Europe GmbH ▪ Astrid Neunfinger Ronsdorfer Str. 77a ▪ 40233 Düsseldorf ▪ Germany Tel.: +49-211-7117069-0 ▪ E-Mail: jobs@abebooks.de

AbeBooks Europe GmbH
Astrid Neunfinger

Ronsdorfer str. 77a - 40233 Düsseldorf - Deutschland
Tel: +4921171170690
EMail: jobs@abebooks.de

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